About Us
About Betawave IT Solution
BetaWave IT Solution provides trusted, on-demand field network engineering for Managed Service Providers who need dependable boots on the ground.
From network troubleshooting to full-site installs, we operate as an extension of your MSP—professional, responsive, and white-label friendly.
We are a team known for having the experience needed for your IT related issues and are available for single dispatches or ongoing MSP partnerships.
Why MSPs Choose BetaWave IT Solution:
- MSP-first mindset (tickets, SLAs, documentation)
- White-label execution — no customer poaching
- Clear communication before, during, and after dispatch
- Reliable local coverage without hiring overhead
Career
Internship Program
Location: Denver, CO
Internship Type: Unpaid Internship
Duration: 8–12 Weeks
Schedule: Part-Time or Full-Time (Flexible)
Start Date: Rolling
BetaWave IT Solutions is seeking a motivated IT Support Intern who wants hands-on, real-world experience working with live systems, clients, and field technicians. This internship is designed for students or recent graduates who want to build practical IT skills—not just observe.
You will work on-site alongside experienced technicians and gain exposure to real IT support operations in a managed services environment.
What You Will Learn
- Desktop and laptop troubleshooting (Windows environments)
- Basic networking concepts (routers, switches, cabling)
- Ticketing systems and IT documentation
- Hardware installation and configuration
- Professional communication in a real client-facing IT role
- How a Managed Service Provider (MSP) operates day-to-day
Responsibilities
- Assist technicians with IT support tickets
- Help set up and configure computers and peripherals
- Perform basic troubleshooting and diagnostics
- Document issues, resolutions, and procedures
- Shadow field technicians on on-site service calls
- Maintain a clean and organized workspace
Qualifications
- Currently enrolled in or recently graduated from an IT, Computer Science, or related program
- Basic understanding of computers and troubleshooting
- Strong willingness to learn and follow instructions
- Reliable, punctual, and professional
- Ability to work on-site in Denver, CO
Nice to Have (Not Required):
- Familiarity with Windows OS
- Basic networking knowledge
- CompTIA A+ or Network+ (or working toward)
What We Offer
- Hands-on, real-world IT experience
- Mentorship from experienced IT professionals
- Resume-building skills and practical knowledge
- Exposure to real client environments
- Opportunity to be considered for future paid or contract roles
- Letter of recommendation for strong performance
Internship Disclaimer
This is an unpaid internship intended for educational and professional development purposes. Academic credit may be available if required by your institution.
BetaWave IT Solutions is an Equal Opportunity Employer.
How to Apply
Interested candidates should submit:
- Resume (PDF preferred)
- A short paragraph explaining why you are interested in this internship
Apply via:
Send email with your resume (PDF preferred) to: [email protected]
Optional Add-On for Your Website (Recommended)
Under the job post, add a short section:
“Why Intern With Us?”
Our interns don’t just watch—we teach. You’ll work with real systems, real clients, and real challenges that prepare you for an IT career.